Master The Best Sales Rebuttals, Sales Objections, Handling customer sales objections

Best Sales Rebuttals, Persuasion Techniques, Insurance Sales Objections

"I'm too busy" objection

Move Right into an Appointment

The "I'm too busy" objection is a very common one heard when prospecting for appointments over the phone. The beauty of this objection is that you don't want to talk to them now anyway; you want to set an appointment to talk in person!

When your prospect says, "I'm too busy?" simply answer:
"OK, I won't keep you. What I'd like to do is come by when you have more time to talk. How does Tuesday at 2:00 work for you? "

Another technique that works well here is if they're too busy to talk and they ask you to call back to schedule the appointment, suggest that you tentatively schedule an appointment now and that you?ll call back to confirm. Studies show that there is a 70-percent greater likelihood the prospect will honor the appointment and meet with you if you can get him or her to put it in their calendar.

Paul organized our Sales Training efforts and promotion by holding Sales Training meetings and in field visits with our sales personnel. Through his efforts we had immediate success. Paul's personal and business conduct has been beyond reproach.
Bill Navarre, Heatly Equipment Co.

Just some of the reasons a prospect may object:

They are making an excuse:

They are asking a question:

They are setting a condition:

There is a misunderstanding:

They don't like you:

Over 100 Answers To These Objections Are In This Course

Just some of the things a prospect might say:

I'm busy right now
I'm not interested
I'll have to think it over!
The price is too high!
I'll have to get it approved!
I do business with a close friend
I'm satisfied with what I have now!

When All Else Fails

Get the prospect to fully express their objections completely while you hear them out. Consider a reflective question to their objection.

I understand that........... I know you are a busy person, and that's why I wanted to set up a time that would be convenient for you'

Then follow with a closed question.
I understand I'm calling you at a busy time, and after all you really don't even know me!

I'll tell you what! I'll make 3 promises to you. I'll only take 15 minutes of your time..I'll give you at least one money savings idea.. And I won't call you back unless you ask me to. Does that seem fair enough?

If you use an honest questioning attitude during your conversation you will automatically eliminate most questions and objections.

Best Sales Rebuttals, Persuasion Techniques, Insurance Sales Objections

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