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Chapter Thirteen Sample, Building Trust And Rapport
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Direct Sales Software | Sales Training Women |Sales Closing Techniques
Effective relationship skills are the keys to establishing and
strengthening interpersonal confidence and trust. With good rapport skills, people want
to work with you and your associates - they will be more willing to have open and honest
communications.
Without these skills, unconscious defense mechanisms can come into play that may damage
relationships. Whether dealing with customers, subordinates, vendors, peers or friends,
these rapport skills are key to any successful interaction.
This chapter provides a summary of key concepts which you will find immediately useful.
It is important to realize that you already employ many of these techniques unconsciously
in the majority of your interactions. It is wise to consider these techniques as " tools
" which you have available for those times when things don't seem to be going
right.
You'll be able to review a mental checklist to quickly determine how you may recapture
the missing rapport.
Direct Sales Software | Sales Training Women |Sales Closing Techniques
See More Prospects In One Day Than Most Sales People See In A Week.
Direct Sales Software | Sales Training Women |Sales Closing Techniques.
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